Incidents reported on status page for Location Risk Intelligence https://status.risksuite.munichre.com/ en https://status.risksuite.munichre.com/ Mon, 30 Jun 2025 12:16:56 +0000 https://status.risksuite.munichre.com/#cfbefd55d5e2f893273fb740bc710a1e55c1c8e413adc89c55d27b41f919a15d LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Mon, 30 Jun 2025 12:08:27 +0000 https://status.risksuite.munichre.com/#cfbefd55d5e2f893273fb740bc710a1e55c1c8e413adc89c55d27b41f919a15d LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Mon, 30 Jun 2025 09:02:27 +0000 https://status.risksuite.munichre.com/#b1927e0444d0d817cb241491dd2bdf9503027a5e543e51995afc60529caa90d8 LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Mon, 30 Jun 2025 08:16:29 +0000 https://status.risksuite.munichre.com/#b1927e0444d0d817cb241491dd2bdf9503027a5e543e51995afc60529caa90d8 LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Fri, 27 Jun 2025 15:16:57 +0000 https://status.risksuite.munichre.com/#cebc8ee76c52dfab90870464fc2302c221b88a34d9d3b2dce6033ebcfee4c4f5 LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Fri, 27 Jun 2025 14:17:27 +0000 https://status.risksuite.munichre.com/#cebc8ee76c52dfab90870464fc2302c221b88a34d9d3b2dce6033ebcfee4c4f5 LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Thu, 12 Jun 2025 19:08:54 +0000 https://status.risksuite.munichre.com/#1a2e617b56cc76189eea903d156501959e320e60f647db928a18c8aa6ee0c0cd LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Thu, 12 Jun 2025 18:53:58 +0000 https://status.risksuite.munichre.com/#1a2e617b56cc76189eea903d156501959e320e60f647db928a18c8aa6ee0c0cd LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Mon, 09 Jun 2025 07:32:57 +0000 https://status.risksuite.munichre.com/#6c60709e0019042f213388f0fae0a8ef901276e886e364e41892b98f5962cf8c LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Sun, 08 Jun 2025 00:29:27 +0000 https://status.risksuite.munichre.com/#6c60709e0019042f213388f0fae0a8ef901276e886e364e41892b98f5962cf8c LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Thu, 05 Jun 2025 07:30:57 +0000 https://status.risksuite.munichre.com/#90a7b27805ff82f68777644aa86d03ac98b48c3bc0407d9df291cb0d0f55a2c7 LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Thu, 05 Jun 2025 06:19:27 +0000 https://status.risksuite.munichre.com/#90a7b27805ff82f68777644aa86d03ac98b48c3bc0407d9df291cb0d0f55a2c7 LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:41:30 +0000 https://status.risksuite.munichre.com/#1cfde0264179e97f5eabddd47db1324d620d95b66e3a7f5da2e2d1c8ad9b79f7 LRI General Availability recovered https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:41:29 +0000 https://status.risksuite.munichre.com/#a8a0ca3d9c29188e5a96cd1728fe649b1ad61607f58a6d7c1a599f665529c029 API recovered https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:40:42 +0000 https://status.risksuite.munichre.com/#a1aa30dab46a9356b8669d51954558f2d33604c78b0d977dde3df6c11c9a285b Geocoding Service recovered https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:40:42 +0000 https://status.risksuite.munichre.com/#86e87dd81d0cc50733b65b1a42cfc7eaabe928eff04d22045427fe8d73ca1cfd LRI General Availability recovered https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:40:35 +0000 https://status.risksuite.munichre.com/#e5c9250e65dcf3dc428a07ca580f4047b93fc66f18996a481b9a5d30a2a8d6b0 LRI General Availability recovered https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:40:35 +0000 https://status.risksuite.munichre.com/#38c2c4ce12e7d9c93a403a39383fb6102bc66a5229b654a51b5e4413ad1a3ee2 API recovered https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:34:57 +0000 https://status.risksuite.munichre.com/#8ad15e62af24c2e0249ab8b9846f30493d12e88999ef77418ae6a730f9e9c8a6 Web Interface recovered https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:34:57 +0000 https://status.risksuite.munichre.com/#86ed5dc8ccc60d1ed1eb7466e5001b8054ee819ec62196bef4abd7643bddd505 LRI General Availability recovered https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:31:30 +0000 https://status.risksuite.munichre.com/#1cfde0264179e97f5eabddd47db1324d620d95b66e3a7f5da2e2d1c8ad9b79f7 LRI General Availability went down https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:31:30 +0000 https://status.risksuite.munichre.com/#a8a0ca3d9c29188e5a96cd1728fe649b1ad61607f58a6d7c1a599f665529c029 API went down https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:31:12 +0000 https://status.risksuite.munichre.com/#86e87dd81d0cc50733b65b1a42cfc7eaabe928eff04d22045427fe8d73ca1cfd LRI General Availability went down https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:31:12 +0000 https://status.risksuite.munichre.com/#a1aa30dab46a9356b8669d51954558f2d33604c78b0d977dde3df6c11c9a285b Geocoding Service went down https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:30:35 +0000 https://status.risksuite.munichre.com/#38c2c4ce12e7d9c93a403a39383fb6102bc66a5229b654a51b5e4413ad1a3ee2 API went down https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:30:35 +0000 https://status.risksuite.munichre.com/#e5c9250e65dcf3dc428a07ca580f4047b93fc66f18996a481b9a5d30a2a8d6b0 LRI General Availability went down https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:24:58 +0000 https://status.risksuite.munichre.com/#8ad15e62af24c2e0249ab8b9846f30493d12e88999ef77418ae6a730f9e9c8a6 Web Interface went down https://status.risksuite.munichre.com/ Tue, 27 May 2025 09:24:57 +0000 https://status.risksuite.munichre.com/#86ed5dc8ccc60d1ed1eb7466e5001b8054ee819ec62196bef4abd7643bddd505 LRI General Availability went down https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 07:10:00 -0000 https://status.risksuite.munichre.com/incident/530890#ac1e139ee9b25191ec5574330485faa500265884a489ba3a0bf862756855191a ##Root Cause A bug introduced in our latest release caused database connections to close incorrectly. Around 1:10 am CET on March 12, this triggered a failure in new database connections and led to a crash of our backend services. ##Resolution All services were fully restored by 8:10 am CET following a manual restart. We deployed an emergency hotfix to resolve the underlying issue and have enhanced our monitoring to detect similar problems more quickly in the future. **We appreciate your understanding and apologize for any disruptions caused.** https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 07:10:00 -0000 https://status.risksuite.munichre.com/incident/530890#ac1e139ee9b25191ec5574330485faa500265884a489ba3a0bf862756855191a ##Root Cause A bug introduced in our latest release caused database connections to close incorrectly. Around 1:10 am CET on March 12, this triggered a failure in new database connections and led to a crash of our backend services. ##Resolution All services were fully restored by 8:10 am CET following a manual restart. We deployed an emergency hotfix to resolve the underlying issue and have enhanced our monitoring to detect similar problems more quickly in the future. **We appreciate your understanding and apologize for any disruptions caused.** https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 07:10:00 -0000 https://status.risksuite.munichre.com/incident/530890#ac1e139ee9b25191ec5574330485faa500265884a489ba3a0bf862756855191a ##Root Cause A bug introduced in our latest release caused database connections to close incorrectly. Around 1:10 am CET on March 12, this triggered a failure in new database connections and led to a crash of our backend services. ##Resolution All services were fully restored by 8:10 am CET following a manual restart. We deployed an emergency hotfix to resolve the underlying issue and have enhanced our monitoring to detect similar problems more quickly in the future. **We appreciate your understanding and apologize for any disruptions caused.** https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 07:10:00 -0000 https://status.risksuite.munichre.com/incident/530890#ac1e139ee9b25191ec5574330485faa500265884a489ba3a0bf862756855191a ##Root Cause A bug introduced in our latest release caused database connections to close incorrectly. Around 1:10 am CET on March 12, this triggered a failure in new database connections and led to a crash of our backend services. ##Resolution All services were fully restored by 8:10 am CET following a manual restart. We deployed an emergency hotfix to resolve the underlying issue and have enhanced our monitoring to detect similar problems more quickly in the future. **We appreciate your understanding and apologize for any disruptions caused.** https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 07:10:00 -0000 https://status.risksuite.munichre.com/incident/530890#ac1e139ee9b25191ec5574330485faa500265884a489ba3a0bf862756855191a ##Root Cause A bug introduced in our latest release caused database connections to close incorrectly. Around 1:10 am CET on March 12, this triggered a failure in new database connections and led to a crash of our backend services. ##Resolution All services were fully restored by 8:10 am CET following a manual restart. We deployed an emergency hotfix to resolve the underlying issue and have enhanced our monitoring to detect similar problems more quickly in the future. **We appreciate your understanding and apologize for any disruptions caused.** https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 00:35:00 -0000 https://status.risksuite.munichre.com/incident/530890#6593e880467fcb8b450a151a4f5dae33fd4efa54cd05cfaa811a60685a5012b4 ##Incident Summary From 1:36 am CET on March 12, our platform experienced an unexpected outage. Services were unavailable during this period. We sincerely regret any inconvenience caused. https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 00:35:00 -0000 https://status.risksuite.munichre.com/incident/530890#6593e880467fcb8b450a151a4f5dae33fd4efa54cd05cfaa811a60685a5012b4 ##Incident Summary From 1:36 am CET on March 12, our platform experienced an unexpected outage. Services were unavailable during this period. We sincerely regret any inconvenience caused. https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 00:35:00 -0000 https://status.risksuite.munichre.com/incident/530890#6593e880467fcb8b450a151a4f5dae33fd4efa54cd05cfaa811a60685a5012b4 ##Incident Summary From 1:36 am CET on March 12, our platform experienced an unexpected outage. Services were unavailable during this period. We sincerely regret any inconvenience caused. https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 00:35:00 -0000 https://status.risksuite.munichre.com/incident/530890#6593e880467fcb8b450a151a4f5dae33fd4efa54cd05cfaa811a60685a5012b4 ##Incident Summary From 1:36 am CET on March 12, our platform experienced an unexpected outage. Services were unavailable during this period. We sincerely regret any inconvenience caused. https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 00:35:00 -0000 https://status.risksuite.munichre.com/incident/530890#6593e880467fcb8b450a151a4f5dae33fd4efa54cd05cfaa811a60685a5012b4 ##Incident Summary From 1:36 am CET on March 12, our platform experienced an unexpected outage. Services were unavailable during this period. We sincerely regret any inconvenience caused. https://status.risksuite.munichre.com/incident/523605 Sat, 08 Mar 2025 14:00:00 +0000 https://status.risksuite.munichre.com/incident/523605#e3a56ee776c3db2d39867a7873c813e5f06861bf3ab908dd4cf693b3310217bd Maintenance completed https://status.risksuite.munichre.com/incident/523605 Sat, 08 Mar 2025 14:00:00 +0000 https://status.risksuite.munichre.com/incident/523605#e3a56ee776c3db2d39867a7873c813e5f06861bf3ab908dd4cf693b3310217bd Maintenance completed https://status.risksuite.munichre.com/incident/523605 Sat, 08 Mar 2025 14:00:00 +0000 https://status.risksuite.munichre.com/incident/523605#e3a56ee776c3db2d39867a7873c813e5f06861bf3ab908dd4cf693b3310217bd Maintenance completed https://status.risksuite.munichre.com/incident/523605 Sat, 08 Mar 2025 14:00:00 +0000 https://status.risksuite.munichre.com/incident/523605#e3a56ee776c3db2d39867a7873c813e5f06861bf3ab908dd4cf693b3310217bd Maintenance completed https://status.risksuite.munichre.com/incident/523605 Thu, 06 Mar 2025 16:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#b2dd3ed79c9599aeb3563a6c68ce19254ca6578a74fe7ed68bdef33468d3f3a3 We are carrying out some necessary security measures at short notice. https://status.risksuite.munichre.com/incident/523605 Thu, 06 Mar 2025 16:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#b2dd3ed79c9599aeb3563a6c68ce19254ca6578a74fe7ed68bdef33468d3f3a3 We are carrying out some necessary security measures at short notice. https://status.risksuite.munichre.com/incident/523605 Thu, 06 Mar 2025 16:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#b2dd3ed79c9599aeb3563a6c68ce19254ca6578a74fe7ed68bdef33468d3f3a3 We are carrying out some necessary security measures at short notice. https://status.risksuite.munichre.com/incident/523605 Thu, 06 Mar 2025 16:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#b2dd3ed79c9599aeb3563a6c68ce19254ca6578a74fe7ed68bdef33468d3f3a3 We are carrying out some necessary security measures at short notice. https://status.risksuite.munichre.com/incident/510381 Sun, 23 Feb 2025 16:00:54 +0000 https://status.risksuite.munichre.com/incident/510381#2f6a2f017a78ab9bdfc7003473bb76b7bda435b864a01372e66dd807fe4dd317 Maintenance completed https://status.risksuite.munichre.com/incident/510381 Sun, 23 Feb 2025 16:00:54 +0000 https://status.risksuite.munichre.com/incident/510381#2f6a2f017a78ab9bdfc7003473bb76b7bda435b864a01372e66dd807fe4dd317 Maintenance completed https://status.risksuite.munichre.com/incident/510381 Sat, 22 Feb 2025 07:00:54 -0000 https://status.risksuite.munichre.com/incident/510381#af43d80bb8a8ed3cf5e61e0f997991cab07ebaa1c8b3bfb0cc4e921ccf6559fe Please be informed that we plan to execute a Disaster Recovery Test. It will take place from Feb 22, 2025, 8:00 AM until Feb 23, 2025, 5:00 PM CET. The estimated timeslot for CIAM will be following (subject to change): - Failover Feb 22, 2025, 8:30 AM - 9:00 AM (same day) - Failback Feb 23, 2025, 8:30 AM - 9:00 AM (same day) https://status.risksuite.munichre.com/incident/510381 Sat, 22 Feb 2025 07:00:54 -0000 https://status.risksuite.munichre.com/incident/510381#af43d80bb8a8ed3cf5e61e0f997991cab07ebaa1c8b3bfb0cc4e921ccf6559fe Please be informed that we plan to execute a Disaster Recovery Test. It will take place from Feb 22, 2025, 8:00 AM until Feb 23, 2025, 5:00 PM CET. The estimated timeslot for CIAM will be following (subject to change): - Failover Feb 22, 2025, 8:30 AM - 9:00 AM (same day) - Failback Feb 23, 2025, 8:30 AM - 9:00 AM (same day) https://status.risksuite.munichre.com/incident/425195 Sun, 08 Sep 2024 08:00:00 +0000 https://status.risksuite.munichre.com/incident/425195#65e74241cde8d2fd67e54cad21c808bf026bc671cd19133a42271a56d841ed3c Maintenance completed https://status.risksuite.munichre.com/incident/425195 Sun, 08 Sep 2024 06:00:00 -0000 https://status.risksuite.munichre.com/incident/425195#1a18a5108f475e9966bee0179183884388410f3a9d00c567b2c06bbab20b5ccc Please be informed about the planned downtime of CIAM services due to maintenance. This downtime is expected on Sunday, September 8th between 8 AM and 10 AM CEST. https://status.risksuite.munichre.com/incident/389251 Sun, 21 Jul 2024 18:30:00 +0000 https://status.risksuite.munichre.com/incident/389251#5dbf11fa8961631cf5924895f2ee48286f1386e67317ad3154663243b2cf6e66 Maintenance completed https://status.risksuite.munichre.com/incident/389251 Sat, 20 Jul 2024 04:00:00 -0000 https://status.risksuite.munichre.com/incident/389251#d9c25054b077f4fb9f9bb08f9990a3226a4354c1ab334d0f1c44a154cf8f1c03 Please be informed about planned IT maintenance in Munich North. This maintenance will take place from Saturday, July 20 till Sunday, July 21, 20:30 (CEST). During this period, some interruptions in performance can occur. https://status.risksuite.munichre.com/incident/356622 Sun, 05 May 2024 19:30:00 +0000 https://status.risksuite.munichre.com/incident/356622#a6a5f5c77886540a3e69c5f3458f397ba9fb89cc05b97d4bf14981fae7712c8f Maintenance completed https://status.risksuite.munichre.com/incident/356622 Sat, 04 May 2024 08:05:00 -0000 https://status.risksuite.munichre.com/incident/356622#78cbf6ce3dceb56e99d807237c5274d8d1aaad79207c0cd2448a4be8dce73753 Please be informed about the planned IT maintenance in Munich West 5, from Saturday 4th of May until Sunday 5th of May 20:30 (CEST). During this period, some interruptions in performance can occur. https://status.risksuite.munichre.com/incident/176018 Sun, 06 Aug 2023 21:59:00 +0000 https://status.risksuite.munichre.com/incident/176018#8fe5c02ed321c72fa24e7eab7a9f115928f78c1aa8fee2f290c6828944d8c06d Maintenance completed https://status.risksuite.munichre.com/incident/176018 Sun, 06 Aug 2023 21:59:00 +0000 https://status.risksuite.munichre.com/incident/176018#8fe5c02ed321c72fa24e7eab7a9f115928f78c1aa8fee2f290c6828944d8c06d Maintenance completed https://status.risksuite.munichre.com/incident/176018 Fri, 04 Aug 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/176018#dd4f55a0ca31a316739ca01fc087aa23a9f24cb898c8a3cf853a37ce4d6d768f Planned maintenance, there could be point failures of the individual services. https://status.risksuite.munichre.com/incident/176018 Fri, 04 Aug 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/176018#dd4f55a0ca31a316739ca01fc087aa23a9f24cb898c8a3cf853a37ce4d6d768f Planned maintenance, there could be point failures of the individual services. https://status.risksuite.munichre.com/incident/189456 Sun, 14 May 2023 21:59:00 +0000 https://status.risksuite.munichre.com/incident/189456#8fa8ca6728f713ce99423ef0c9ec734cecd9e371d3fd8b21b2d43ad567318f1a Maintenance completed https://status.risksuite.munichre.com/incident/189456 Sun, 14 May 2023 21:59:00 +0000 https://status.risksuite.munichre.com/incident/189456#8fa8ca6728f713ce99423ef0c9ec734cecd9e371d3fd8b21b2d43ad567318f1a Maintenance completed https://status.risksuite.munichre.com/incident/189456 Fri, 12 May 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/189456#3d7ea0f5a5f2274a61ecf1eda7f22c5e6462372b4b93c18555419a46abe3f11b Planned maintenance, there could be point failures of the individual services. https://status.risksuite.munichre.com/incident/189456 Fri, 12 May 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/189456#3d7ea0f5a5f2274a61ecf1eda7f22c5e6462372b4b93c18555419a46abe3f11b Planned maintenance, there could be point failures of the individual services. https://status.risksuite.munichre.com/incident/176017 Sun, 16 Apr 2023 21:59:00 +0000 https://status.risksuite.munichre.com/incident/176017#42c41ad9a2e859bc28d1f98d1f43ed1f8df55a92ee2d3b0f85fc4fb9b93f2435 Maintenance completed https://status.risksuite.munichre.com/incident/176017 Sun, 16 Apr 2023 21:59:00 +0000 https://status.risksuite.munichre.com/incident/176017#42c41ad9a2e859bc28d1f98d1f43ed1f8df55a92ee2d3b0f85fc4fb9b93f2435 Maintenance completed https://status.risksuite.munichre.com/incident/176017 Fri, 14 Apr 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/176017#8044ef9c4dde3b8be20a5ea0748e69f6be65ee5516fa3419582542298a48f116 Planned maintenance, there could be point failures of the individual services. https://status.risksuite.munichre.com/incident/176017 Fri, 14 Apr 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/176017#8044ef9c4dde3b8be20a5ea0748e69f6be65ee5516fa3419582542298a48f116 Planned maintenance, there could be point failures of the individual services.