Incidents | Location Risk Intelligence Incidents reported on status page for Location Risk Intelligence https://status.risksuite.munichre.com/ en Financial Sanctions Check recovered https://status.risksuite.munichre.com/ Mon, 01 Sep 2025 13:53:33 +0000 https://status.risksuite.munichre.com/#4148bbcc2e93b45e7d7a3d2885620460ca2d8f6850c0e80a2ab9fc5ca9b3f4bb Financial Sanctions Check recovered Financial Sanctions Check went down https://status.risksuite.munichre.com/ Mon, 01 Sep 2025 12:53:35 +0000 https://status.risksuite.munichre.com/#4148bbcc2e93b45e7d7a3d2885620460ca2d8f6850c0e80a2ab9fc5ca9b3f4bb Financial Sanctions Check went down LRI General Availability recovered https://status.risksuite.munichre.com/ Wed, 27 Aug 2025 22:30:43 +0000 https://status.risksuite.munichre.com/#5bcef8c513c775e56d71e0ad237727c5b61e295e81a49e0e7126f4ef447c06d9 LRI General Availability recovered Geocoding Service recovered https://status.risksuite.munichre.com/ Wed, 27 Aug 2025 22:30:43 +0000 https://status.risksuite.munichre.com/#0cba30d0230b786e883d919976a64730d68080e4c7a9bd5e70c953d88a449814 Geocoding Service recovered Geocoding Service went down https://status.risksuite.munichre.com/ Wed, 27 Aug 2025 22:21:12 +0000 https://status.risksuite.munichre.com/#0cba30d0230b786e883d919976a64730d68080e4c7a9bd5e70c953d88a449814 Geocoding Service went down LRI General Availability went down https://status.risksuite.munichre.com/ Wed, 27 Aug 2025 22:21:12 +0000 https://status.risksuite.munichre.com/#5bcef8c513c775e56d71e0ad237727c5b61e295e81a49e0e7126f4ef447c06d9 LRI General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Wed, 20 Aug 2025 12:04:37 +0000 https://status.risksuite.munichre.com/#e413b111a77c652ecde9bd50397a4139165fa9e7aff95ffc4e511314ce87cd6f LRI On-Demand General Availability recovered LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Wed, 20 Aug 2025 11:53:51 +0000 https://status.risksuite.munichre.com/#77dd59cc5b13a53a66870de33947be207999ed8d1fa5620cf841f7638f508c39 LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Wed, 20 Aug 2025 10:16:27 +0000 https://status.risksuite.munichre.com/#e413b111a77c652ecde9bd50397a4139165fa9e7aff95ffc4e511314ce87cd6f LRI On-Demand General Availability went down LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Wed, 20 Aug 2025 10:07:51 +0000 https://status.risksuite.munichre.com/#77dd59cc5b13a53a66870de33947be207999ed8d1fa5620cf841f7638f508c39 LRI On-Demand General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Fri, 15 Aug 2025 03:17:58 +0000 https://status.risksuite.munichre.com/#6a892e4f3dca329402daedd22c6730c676cd1ccee29f17749ba3247a7806489c LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Fri, 15 Aug 2025 02:21:30 +0000 https://status.risksuite.munichre.com/#6a892e4f3dca329402daedd22c6730c676cd1ccee29f17749ba3247a7806489c LRI On-Demand General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Mon, 11 Aug 2025 01:16:57 +0000 https://status.risksuite.munichre.com/#58db11613790ff2adbd88df5caee602c6798ff7ad72b36f28e21bf13e3ab4e54 LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Mon, 11 Aug 2025 00:20:57 +0000 https://status.risksuite.munichre.com/#58db11613790ff2adbd88df5caee602c6798ff7ad72b36f28e21bf13e3ab4e54 LRI On-Demand General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Wed, 06 Aug 2025 07:17:29 +0000 https://status.risksuite.munichre.com/#3ac309089fb9a85b31bc4cecf3d1de5dda8b949c312417695abaf12562bc5e37 LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Wed, 06 Aug 2025 06:17:58 +0000 https://status.risksuite.munichre.com/#3ac309089fb9a85b31bc4cecf3d1de5dda8b949c312417695abaf12562bc5e37 LRI On-Demand General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Wed, 06 Aug 2025 01:16:58 +0000 https://status.risksuite.munichre.com/#dcf0135d50dcc5cdcdb70fd2d43fef543dee70d54d4aaa147fcef6f666b7b99a LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Wed, 06 Aug 2025 00:24:27 +0000 https://status.risksuite.munichre.com/#dcf0135d50dcc5cdcdb70fd2d43fef543dee70d54d4aaa147fcef6f666b7b99a LRI On-Demand General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Sun, 27 Jul 2025 01:18:57 +0000 https://status.risksuite.munichre.com/#89bd83a46e21cf292124bb3625f27e7440d7c92509e16703df92f79d3b7554b7 LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Sun, 27 Jul 2025 00:22:29 +0000 https://status.risksuite.munichre.com/#89bd83a46e21cf292124bb3625f27e7440d7c92509e16703df92f79d3b7554b7 LRI On-Demand General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Fri, 25 Jul 2025 19:17:27 +0000 https://status.risksuite.munichre.com/#efd4471ec7cf6468b84a8709bce36d55c848f85949beff31b033cbb64267b733 LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Fri, 25 Jul 2025 18:17:28 +0000 https://status.risksuite.munichre.com/#efd4471ec7cf6468b84a8709bce36d55c848f85949beff31b033cbb64267b733 LRI On-Demand General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Fri, 18 Jul 2025 19:06:29 +0000 https://status.risksuite.munichre.com/#986f6b86fa8a3cec24be1af34d5e33feb92e25c893229cf77a8b39638576c2f7 LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Fri, 18 Jul 2025 18:17:27 +0000 https://status.risksuite.munichre.com/#986f6b86fa8a3cec24be1af34d5e33feb92e25c893229cf77a8b39638576c2f7 LRI On-Demand General Availability went down LRI General Availability recovered https://status.risksuite.munichre.com/ Thu, 17 Jul 2025 00:40:32 +0000 https://status.risksuite.munichre.com/#17d1440a17b808955653a2cd69043187b2c8bc5c40325d4ce5d07d18a3eb9975 LRI General Availability recovered API recovered https://status.risksuite.munichre.com/ Thu, 17 Jul 2025 00:40:32 +0000 https://status.risksuite.munichre.com/#49aa37213012badb2a686423185c3ed6c12321335e71e043ff974e7c80682b61 API recovered API went down https://status.risksuite.munichre.com/ Thu, 17 Jul 2025 00:30:30 +0000 https://status.risksuite.munichre.com/#49aa37213012badb2a686423185c3ed6c12321335e71e043ff974e7c80682b61 API went down LRI General Availability went down https://status.risksuite.munichre.com/ Thu, 17 Jul 2025 00:30:30 +0000 https://status.risksuite.munichre.com/#17d1440a17b808955653a2cd69043187b2c8bc5c40325d4ce5d07d18a3eb9975 LRI General Availability went down API recovered https://status.risksuite.munichre.com/ Wed, 16 Jul 2025 18:49:25 +0000 https://status.risksuite.munichre.com/#7a38383f7dbf79513b8905aaf1acc97114c1bd5456165a52c7ff6b3b6e706cef API recovered LRI General Availability recovered https://status.risksuite.munichre.com/ Wed, 16 Jul 2025 18:49:25 +0000 https://status.risksuite.munichre.com/#83f995db3b274557e67a44577ef1b76e03bba34da7cf80f34ff519c7b9193ccd LRI General Availability recovered API went down https://status.risksuite.munichre.com/ Wed, 16 Jul 2025 18:39:25 +0000 https://status.risksuite.munichre.com/#7a38383f7dbf79513b8905aaf1acc97114c1bd5456165a52c7ff6b3b6e706cef API went down LRI General Availability went down https://status.risksuite.munichre.com/ Wed, 16 Jul 2025 18:39:25 +0000 https://status.risksuite.munichre.com/#83f995db3b274557e67a44577ef1b76e03bba34da7cf80f34ff519c7b9193ccd LRI General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Sun, 13 Jul 2025 07:17:27 +0000 https://status.risksuite.munichre.com/#4a09cbe721cf80111d9b7dc9a272dad1127b8e1137406ed2755d0ed69bf4ba6e LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Sun, 13 Jul 2025 06:20:57 +0000 https://status.risksuite.munichre.com/#4a09cbe721cf80111d9b7dc9a272dad1127b8e1137406ed2755d0ed69bf4ba6e LRI On-Demand General Availability went down API recovered https://status.risksuite.munichre.com/ Sat, 12 Jul 2025 18:57:36 +0000 https://status.risksuite.munichre.com/#777cfc6de855d0373d56c987ce153d6f4bc6987b37d4f94cb86f27d4470a6f5c API recovered LRI General Availability recovered https://status.risksuite.munichre.com/ Sat, 12 Jul 2025 18:57:36 +0000 https://status.risksuite.munichre.com/#bf18878371f57b3c85021ac5c3ba9a61b5e843b797c6f772edf3e95c38e9029a LRI General Availability recovered LRI General Availability recovered https://status.risksuite.munichre.com/ Sat, 12 Jul 2025 18:55:31 +0000 https://status.risksuite.munichre.com/#1fd5f49acfd8e4981c409dfb6b3854474cc8fd44d3b31ba5f52a002b24eed4a9 LRI General Availability recovered API recovered https://status.risksuite.munichre.com/ Sat, 12 Jul 2025 18:55:30 +0000 https://status.risksuite.munichre.com/#e1130e9809ced8cd45a7d9632fa598c2a185b38748c11a62a36fd6143646479d API recovered API went down https://status.risksuite.munichre.com/ Sat, 12 Jul 2025 18:47:08 +0000 https://status.risksuite.munichre.com/#777cfc6de855d0373d56c987ce153d6f4bc6987b37d4f94cb86f27d4470a6f5c API went down LRI General Availability went down https://status.risksuite.munichre.com/ Sat, 12 Jul 2025 18:47:08 +0000 https://status.risksuite.munichre.com/#bf18878371f57b3c85021ac5c3ba9a61b5e843b797c6f772edf3e95c38e9029a LRI General Availability went down API went down https://status.risksuite.munichre.com/ Sat, 12 Jul 2025 18:45:30 +0000 https://status.risksuite.munichre.com/#e1130e9809ced8cd45a7d9632fa598c2a185b38748c11a62a36fd6143646479d API went down LRI General Availability went down https://status.risksuite.munichre.com/ Sat, 12 Jul 2025 18:45:30 +0000 https://status.risksuite.munichre.com/#1fd5f49acfd8e4981c409dfb6b3854474cc8fd44d3b31ba5f52a002b24eed4a9 LRI General Availability went down API recovered https://status.risksuite.munichre.com/ Thu, 10 Jul 2025 00:38:25 +0000 https://status.risksuite.munichre.com/#597c1bf277088c69150d2aeaf96ac10c39f5c64a707c548db7545529923772e8 API recovered LRI General Availability recovered https://status.risksuite.munichre.com/ Thu, 10 Jul 2025 00:38:25 +0000 https://status.risksuite.munichre.com/#8125c267fc768dbe30eadfc259299d66a81d23686673219b565fb4448573b906 LRI General Availability recovered API went down https://status.risksuite.munichre.com/ Thu, 10 Jul 2025 00:28:25 +0000 https://status.risksuite.munichre.com/#597c1bf277088c69150d2aeaf96ac10c39f5c64a707c548db7545529923772e8 API went down LRI General Availability went down https://status.risksuite.munichre.com/ Thu, 10 Jul 2025 00:28:25 +0000 https://status.risksuite.munichre.com/#8125c267fc768dbe30eadfc259299d66a81d23686673219b565fb4448573b906 LRI General Availability went down LRI General Availability recovered https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:55:59 +0000 https://status.risksuite.munichre.com/#44e40cceb04c1182b02faa34092cd79bf0a9599db894c3e95d8631f7836b12c4 LRI General Availability recovered API recovered https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:55:59 +0000 https://status.risksuite.munichre.com/#aafadc89a548853698185a179539746a752e8d1df5655af96f6da3a035bfb28a API recovered Geocoding Service recovered https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:55:45 +0000 https://status.risksuite.munichre.com/#9b46a1561f5cf63d96e4e56a7bdd0ee5d6074ce230a47579ce54860f12cd022c Geocoding Service recovered LRI General Availability recovered https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:55:44 +0000 https://status.risksuite.munichre.com/#87c01fc3e80ef00a3cdccf8ed1526e1fadea8005ff95660e9a6d0d9d830c7bad LRI General Availability recovered API recovered https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:55:36 +0000 https://status.risksuite.munichre.com/#efc71f7624600a6da277300cf8ac8bfaf8c3945ec35de1c9f4d33eea5e357376 API recovered LRI General Availability recovered https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:55:35 +0000 https://status.risksuite.munichre.com/#0130d4e175a6a13aafa7ec3d10fa595ac79c3e18129998d26e0045e59f9539e4 LRI General Availability recovered LRI General Availability recovered https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:53:25 +0000 https://status.risksuite.munichre.com/#620b8c5cbb4d2dd6383f93309dc4603f728c30706f5fcdabd2ed2e76331ef7e6 LRI General Availability recovered API recovered https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:53:25 +0000 https://status.risksuite.munichre.com/#a60a1ae84eef861231e9788a7eb96092605986fe79179bf4dcc68a468c8d8993 API recovered API went down https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:46:30 +0000 https://status.risksuite.munichre.com/#aafadc89a548853698185a179539746a752e8d1df5655af96f6da3a035bfb28a API went down LRI General Availability went down https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:46:30 +0000 https://status.risksuite.munichre.com/#44e40cceb04c1182b02faa34092cd79bf0a9599db894c3e95d8631f7836b12c4 LRI General Availability went down LRI General Availability went down https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:46:12 +0000 https://status.risksuite.munichre.com/#87c01fc3e80ef00a3cdccf8ed1526e1fadea8005ff95660e9a6d0d9d830c7bad LRI General Availability went down Geocoding Service went down https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:46:12 +0000 https://status.risksuite.munichre.com/#9b46a1561f5cf63d96e4e56a7bdd0ee5d6074ce230a47579ce54860f12cd022c Geocoding Service went down LRI General Availability went down https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:45:36 +0000 https://status.risksuite.munichre.com/#0130d4e175a6a13aafa7ec3d10fa595ac79c3e18129998d26e0045e59f9539e4 LRI General Availability went down API went down https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:45:36 +0000 https://status.risksuite.munichre.com/#efc71f7624600a6da277300cf8ac8bfaf8c3945ec35de1c9f4d33eea5e357376 API went down API went down https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:43:25 +0000 https://status.risksuite.munichre.com/#a60a1ae84eef861231e9788a7eb96092605986fe79179bf4dcc68a468c8d8993 API went down LRI General Availability went down https://status.risksuite.munichre.com/ Wed, 09 Jul 2025 18:43:25 +0000 https://status.risksuite.munichre.com/#620b8c5cbb4d2dd6383f93309dc4603f728c30706f5fcdabd2ed2e76331ef7e6 LRI General Availability went down API recovered https://status.risksuite.munichre.com/ Wed, 02 Jul 2025 13:38:25 +0000 https://status.risksuite.munichre.com/#fb5a7ca9662beaa94c01ebb6c9e56c08d01fb24460ff75e8303dc5432c6a20da API recovered LRI General Availability recovered https://status.risksuite.munichre.com/ Wed, 02 Jul 2025 13:38:25 +0000 https://status.risksuite.munichre.com/#2db5943250a6ee9b48636f69d45acf8b00cf7f33e01cec6843b0cad0f996657c LRI General Availability recovered LRI General Availability went down https://status.risksuite.munichre.com/ Wed, 02 Jul 2025 13:30:25 +0000 https://status.risksuite.munichre.com/#2db5943250a6ee9b48636f69d45acf8b00cf7f33e01cec6843b0cad0f996657c LRI General Availability went down API went down https://status.risksuite.munichre.com/ Wed, 02 Jul 2025 13:30:25 +0000 https://status.risksuite.munichre.com/#fb5a7ca9662beaa94c01ebb6c9e56c08d01fb24460ff75e8303dc5432c6a20da API went down API recovered https://status.risksuite.munichre.com/ Wed, 02 Jul 2025 13:26:00 +0000 https://status.risksuite.munichre.com/#10cb2289b1139cc673098e4851fa78b4704f2c415836ba0e0dfbb941b0cccae8 API recovered LRI General Availability recovered https://status.risksuite.munichre.com/ Wed, 02 Jul 2025 13:26:00 +0000 https://status.risksuite.munichre.com/#f4d9028bfde938034c28d63dda994a1a8e3faedfb980ac761797a145263c7280 LRI General Availability recovered API went down https://status.risksuite.munichre.com/ Wed, 02 Jul 2025 13:17:30 +0000 https://status.risksuite.munichre.com/#10cb2289b1139cc673098e4851fa78b4704f2c415836ba0e0dfbb941b0cccae8 API went down LRI General Availability went down https://status.risksuite.munichre.com/ Wed, 02 Jul 2025 13:17:30 +0000 https://status.risksuite.munichre.com/#f4d9028bfde938034c28d63dda994a1a8e3faedfb980ac761797a145263c7280 LRI General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Mon, 30 Jun 2025 12:16:56 +0000 https://status.risksuite.munichre.com/#cfbefd55d5e2f893273fb740bc710a1e55c1c8e413adc89c55d27b41f919a15d LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Mon, 30 Jun 2025 12:08:27 +0000 https://status.risksuite.munichre.com/#cfbefd55d5e2f893273fb740bc710a1e55c1c8e413adc89c55d27b41f919a15d LRI On-Demand General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Mon, 30 Jun 2025 09:02:27 +0000 https://status.risksuite.munichre.com/#b1927e0444d0d817cb241491dd2bdf9503027a5e543e51995afc60529caa90d8 LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Mon, 30 Jun 2025 08:16:29 +0000 https://status.risksuite.munichre.com/#b1927e0444d0d817cb241491dd2bdf9503027a5e543e51995afc60529caa90d8 LRI On-Demand General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Fri, 27 Jun 2025 15:16:57 +0000 https://status.risksuite.munichre.com/#cebc8ee76c52dfab90870464fc2302c221b88a34d9d3b2dce6033ebcfee4c4f5 LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Fri, 27 Jun 2025 14:17:27 +0000 https://status.risksuite.munichre.com/#cebc8ee76c52dfab90870464fc2302c221b88a34d9d3b2dce6033ebcfee4c4f5 LRI On-Demand General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Thu, 12 Jun 2025 19:08:54 +0000 https://status.risksuite.munichre.com/#1a2e617b56cc76189eea903d156501959e320e60f647db928a18c8aa6ee0c0cd LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Thu, 12 Jun 2025 18:53:58 +0000 https://status.risksuite.munichre.com/#1a2e617b56cc76189eea903d156501959e320e60f647db928a18c8aa6ee0c0cd LRI On-Demand General Availability went down LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Mon, 09 Jun 2025 07:32:57 +0000 https://status.risksuite.munichre.com/#6c60709e0019042f213388f0fae0a8ef901276e886e364e41892b98f5962cf8c LRI On-Demand General Availability recovered LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Sun, 08 Jun 2025 00:29:27 +0000 https://status.risksuite.munichre.com/#6c60709e0019042f213388f0fae0a8ef901276e886e364e41892b98f5962cf8c LRI On-Demand General Availability went down Platform Outage https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 07:10:00 -0000 https://status.risksuite.munichre.com/incident/530890#ac1e139ee9b25191ec5574330485faa500265884a489ba3a0bf862756855191a ##Root Cause A bug introduced in our latest release caused database connections to close incorrectly. Around 1:10 am CET on March 12, this triggered a failure in new database connections and led to a crash of our backend services. ##Resolution All services were fully restored by 8:10 am CET following a manual restart. We deployed an emergency hotfix to resolve the underlying issue and have enhanced our monitoring to detect similar problems more quickly in the future. **We appreciate your understanding and apologize for any disruptions caused.** Platform Outage https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 07:10:00 -0000 https://status.risksuite.munichre.com/incident/530890#ac1e139ee9b25191ec5574330485faa500265884a489ba3a0bf862756855191a ##Root Cause A bug introduced in our latest release caused database connections to close incorrectly. Around 1:10 am CET on March 12, this triggered a failure in new database connections and led to a crash of our backend services. ##Resolution All services were fully restored by 8:10 am CET following a manual restart. We deployed an emergency hotfix to resolve the underlying issue and have enhanced our monitoring to detect similar problems more quickly in the future. **We appreciate your understanding and apologize for any disruptions caused.** Platform Outage https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 07:10:00 -0000 https://status.risksuite.munichre.com/incident/530890#ac1e139ee9b25191ec5574330485faa500265884a489ba3a0bf862756855191a ##Root Cause A bug introduced in our latest release caused database connections to close incorrectly. Around 1:10 am CET on March 12, this triggered a failure in new database connections and led to a crash of our backend services. ##Resolution All services were fully restored by 8:10 am CET following a manual restart. We deployed an emergency hotfix to resolve the underlying issue and have enhanced our monitoring to detect similar problems more quickly in the future. **We appreciate your understanding and apologize for any disruptions caused.** Platform Outage https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 07:10:00 -0000 https://status.risksuite.munichre.com/incident/530890#ac1e139ee9b25191ec5574330485faa500265884a489ba3a0bf862756855191a ##Root Cause A bug introduced in our latest release caused database connections to close incorrectly. Around 1:10 am CET on March 12, this triggered a failure in new database connections and led to a crash of our backend services. ##Resolution All services were fully restored by 8:10 am CET following a manual restart. We deployed an emergency hotfix to resolve the underlying issue and have enhanced our monitoring to detect similar problems more quickly in the future. **We appreciate your understanding and apologize for any disruptions caused.** Platform Outage https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 07:10:00 -0000 https://status.risksuite.munichre.com/incident/530890#ac1e139ee9b25191ec5574330485faa500265884a489ba3a0bf862756855191a ##Root Cause A bug introduced in our latest release caused database connections to close incorrectly. Around 1:10 am CET on March 12, this triggered a failure in new database connections and led to a crash of our backend services. ##Resolution All services were fully restored by 8:10 am CET following a manual restart. We deployed an emergency hotfix to resolve the underlying issue and have enhanced our monitoring to detect similar problems more quickly in the future. **We appreciate your understanding and apologize for any disruptions caused.** Platform Outage https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 00:35:00 -0000 https://status.risksuite.munichre.com/incident/530890#6593e880467fcb8b450a151a4f5dae33fd4efa54cd05cfaa811a60685a5012b4 ##Incident Summary From 1:36 am CET on March 12, our platform experienced an unexpected outage. Services were unavailable during this period. We sincerely regret any inconvenience caused. Platform Outage https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 00:35:00 -0000 https://status.risksuite.munichre.com/incident/530890#6593e880467fcb8b450a151a4f5dae33fd4efa54cd05cfaa811a60685a5012b4 ##Incident Summary From 1:36 am CET on March 12, our platform experienced an unexpected outage. Services were unavailable during this period. We sincerely regret any inconvenience caused. Platform Outage https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 00:35:00 -0000 https://status.risksuite.munichre.com/incident/530890#6593e880467fcb8b450a151a4f5dae33fd4efa54cd05cfaa811a60685a5012b4 ##Incident Summary From 1:36 am CET on March 12, our platform experienced an unexpected outage. Services were unavailable during this period. We sincerely regret any inconvenience caused. Platform Outage https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 00:35:00 -0000 https://status.risksuite.munichre.com/incident/530890#6593e880467fcb8b450a151a4f5dae33fd4efa54cd05cfaa811a60685a5012b4 ##Incident Summary From 1:36 am CET on March 12, our platform experienced an unexpected outage. Services were unavailable during this period. We sincerely regret any inconvenience caused. Platform Outage https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 00:35:00 -0000 https://status.risksuite.munichre.com/incident/530890#6593e880467fcb8b450a151a4f5dae33fd4efa54cd05cfaa811a60685a5012b4 ##Incident Summary From 1:36 am CET on March 12, our platform experienced an unexpected outage. Services were unavailable during this period. We sincerely regret any inconvenience caused. Security-related maintenance work https://status.risksuite.munichre.com/incident/523605 Sat, 08 Mar 2025 14:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#e3a56ee776c3db2d39867a7873c813e5f06861bf3ab908dd4cf693b3310217bd Maintenance completed Security-related maintenance work https://status.risksuite.munichre.com/incident/523605 Sat, 08 Mar 2025 14:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#e3a56ee776c3db2d39867a7873c813e5f06861bf3ab908dd4cf693b3310217bd Maintenance completed Security-related maintenance work https://status.risksuite.munichre.com/incident/523605 Sat, 08 Mar 2025 14:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#e3a56ee776c3db2d39867a7873c813e5f06861bf3ab908dd4cf693b3310217bd Maintenance completed Security-related maintenance work https://status.risksuite.munichre.com/incident/523605 Sat, 08 Mar 2025 14:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#e3a56ee776c3db2d39867a7873c813e5f06861bf3ab908dd4cf693b3310217bd Maintenance completed Security-related maintenance work https://status.risksuite.munichre.com/incident/523605 Thu, 06 Mar 2025 16:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#b2dd3ed79c9599aeb3563a6c68ce19254ca6578a74fe7ed68bdef33468d3f3a3 We are carrying out some necessary security measures at short notice. Security-related maintenance work https://status.risksuite.munichre.com/incident/523605 Thu, 06 Mar 2025 16:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#b2dd3ed79c9599aeb3563a6c68ce19254ca6578a74fe7ed68bdef33468d3f3a3 We are carrying out some necessary security measures at short notice. Security-related maintenance work https://status.risksuite.munichre.com/incident/523605 Thu, 06 Mar 2025 16:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#b2dd3ed79c9599aeb3563a6c68ce19254ca6578a74fe7ed68bdef33468d3f3a3 We are carrying out some necessary security measures at short notice. Security-related maintenance work https://status.risksuite.munichre.com/incident/523605 Thu, 06 Mar 2025 16:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#b2dd3ed79c9599aeb3563a6c68ce19254ca6578a74fe7ed68bdef33468d3f3a3 We are carrying out some necessary security measures at short notice. Disaster Recovery Test https://status.risksuite.munichre.com/incident/510381 Sun, 23 Feb 2025 16:00:54 -0000 https://status.risksuite.munichre.com/incident/510381#2f6a2f017a78ab9bdfc7003473bb76b7bda435b864a01372e66dd807fe4dd317 Maintenance completed Disaster Recovery Test https://status.risksuite.munichre.com/incident/510381 Sun, 23 Feb 2025 16:00:54 -0000 https://status.risksuite.munichre.com/incident/510381#2f6a2f017a78ab9bdfc7003473bb76b7bda435b864a01372e66dd807fe4dd317 Maintenance completed Disaster Recovery Test https://status.risksuite.munichre.com/incident/510381 Sat, 22 Feb 2025 07:00:54 -0000 https://status.risksuite.munichre.com/incident/510381#af43d80bb8a8ed3cf5e61e0f997991cab07ebaa1c8b3bfb0cc4e921ccf6559fe Please be informed that we plan to execute a Disaster Recovery Test. It will take place from Feb 22, 2025, 8:00 AM until Feb 23, 2025, 5:00 PM CET. The estimated timeslot for CIAM will be following (subject to change): - Failover Feb 22, 2025, 8:30 AM - 9:00 AM (same day) - Failback Feb 23, 2025, 8:30 AM - 9:00 AM (same day) Disaster Recovery Test https://status.risksuite.munichre.com/incident/510381 Sat, 22 Feb 2025 07:00:54 -0000 https://status.risksuite.munichre.com/incident/510381#af43d80bb8a8ed3cf5e61e0f997991cab07ebaa1c8b3bfb0cc4e921ccf6559fe Please be informed that we plan to execute a Disaster Recovery Test. It will take place from Feb 22, 2025, 8:00 AM until Feb 23, 2025, 5:00 PM CET. The estimated timeslot for CIAM will be following (subject to change): - Failover Feb 22, 2025, 8:30 AM - 9:00 AM (same day) - Failback Feb 23, 2025, 8:30 AM - 9:00 AM (same day) CIAM Maintenance https://status.risksuite.munichre.com/incident/425195 Sun, 08 Sep 2024 08:00:00 -0000 https://status.risksuite.munichre.com/incident/425195#65e74241cde8d2fd67e54cad21c808bf026bc671cd19133a42271a56d841ed3c Maintenance completed CIAM Maintenance https://status.risksuite.munichre.com/incident/425195 Sun, 08 Sep 2024 06:00:00 -0000 https://status.risksuite.munichre.com/incident/425195#1a18a5108f475e9966bee0179183884388410f3a9d00c567b2c06bbab20b5ccc Please be informed about the planned downtime of CIAM services due to maintenance. This downtime is expected on Sunday, September 8th between 8 AM and 10 AM CEST. IT Maintenance https://status.risksuite.munichre.com/incident/389251 Sun, 21 Jul 2024 18:30:00 -0000 https://status.risksuite.munichre.com/incident/389251#5dbf11fa8961631cf5924895f2ee48286f1386e67317ad3154663243b2cf6e66 Maintenance completed IT Maintenance https://status.risksuite.munichre.com/incident/389251 Sat, 20 Jul 2024 04:00:00 -0000 https://status.risksuite.munichre.com/incident/389251#d9c25054b077f4fb9f9bb08f9990a3226a4354c1ab334d0f1c44a154cf8f1c03 Please be informed about planned IT maintenance in Munich North. This maintenance will take place from Saturday, July 20 till Sunday, July 21, 20:30 (CEST). During this period, some interruptions in performance can occur. IT Maintenance https://status.risksuite.munichre.com/incident/356622 Sun, 05 May 2024 19:30:00 -0000 https://status.risksuite.munichre.com/incident/356622#a6a5f5c77886540a3e69c5f3458f397ba9fb89cc05b97d4bf14981fae7712c8f Maintenance completed IT Maintenance https://status.risksuite.munichre.com/incident/356622 Sat, 04 May 2024 08:05:00 -0000 https://status.risksuite.munichre.com/incident/356622#78cbf6ce3dceb56e99d807237c5274d8d1aaad79207c0cd2448a4be8dce73753 Please be informed about the planned IT maintenance in Munich West 5, from Saturday 4th of May until Sunday 5th of May 20:30 (CEST). During this period, some interruptions in performance can occur. Maintenance weekend https://status.risksuite.munichre.com/incident/176018 Sun, 06 Aug 2023 21:59:00 -0000 https://status.risksuite.munichre.com/incident/176018#8fe5c02ed321c72fa24e7eab7a9f115928f78c1aa8fee2f290c6828944d8c06d Maintenance completed Maintenance weekend https://status.risksuite.munichre.com/incident/176018 Sun, 06 Aug 2023 21:59:00 -0000 https://status.risksuite.munichre.com/incident/176018#8fe5c02ed321c72fa24e7eab7a9f115928f78c1aa8fee2f290c6828944d8c06d Maintenance completed Maintenance weekend https://status.risksuite.munichre.com/incident/176018 Fri, 04 Aug 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/176018#dd4f55a0ca31a316739ca01fc087aa23a9f24cb898c8a3cf853a37ce4d6d768f Planned maintenance, there could be point failures of the individual services. Maintenance weekend https://status.risksuite.munichre.com/incident/176018 Fri, 04 Aug 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/176018#dd4f55a0ca31a316739ca01fc087aa23a9f24cb898c8a3cf853a37ce4d6d768f Planned maintenance, there could be point failures of the individual services. Maintenance weekend https://status.risksuite.munichre.com/incident/189456 Sun, 14 May 2023 21:59:00 -0000 https://status.risksuite.munichre.com/incident/189456#8fa8ca6728f713ce99423ef0c9ec734cecd9e371d3fd8b21b2d43ad567318f1a Maintenance completed Maintenance weekend https://status.risksuite.munichre.com/incident/189456 Sun, 14 May 2023 21:59:00 -0000 https://status.risksuite.munichre.com/incident/189456#8fa8ca6728f713ce99423ef0c9ec734cecd9e371d3fd8b21b2d43ad567318f1a Maintenance completed Maintenance weekend https://status.risksuite.munichre.com/incident/189456 Fri, 12 May 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/189456#3d7ea0f5a5f2274a61ecf1eda7f22c5e6462372b4b93c18555419a46abe3f11b Planned maintenance, there could be point failures of the individual services. Maintenance weekend https://status.risksuite.munichre.com/incident/189456 Fri, 12 May 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/189456#3d7ea0f5a5f2274a61ecf1eda7f22c5e6462372b4b93c18555419a46abe3f11b Planned maintenance, there could be point failures of the individual services. Maintenance weekend https://status.risksuite.munichre.com/incident/176017 Sun, 16 Apr 2023 21:59:00 -0000 https://status.risksuite.munichre.com/incident/176017#42c41ad9a2e859bc28d1f98d1f43ed1f8df55a92ee2d3b0f85fc4fb9b93f2435 Maintenance completed Maintenance weekend https://status.risksuite.munichre.com/incident/176017 Sun, 16 Apr 2023 21:59:00 -0000 https://status.risksuite.munichre.com/incident/176017#42c41ad9a2e859bc28d1f98d1f43ed1f8df55a92ee2d3b0f85fc4fb9b93f2435 Maintenance completed Maintenance weekend https://status.risksuite.munichre.com/incident/176017 Fri, 14 Apr 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/176017#8044ef9c4dde3b8be20a5ea0748e69f6be65ee5516fa3419582542298a48f116 Planned maintenance, there could be point failures of the individual services. Maintenance weekend https://status.risksuite.munichre.com/incident/176017 Fri, 14 Apr 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/176017#8044ef9c4dde3b8be20a5ea0748e69f6be65ee5516fa3419582542298a48f116 Planned maintenance, there could be point failures of the individual services.