Incidents reported on status page for Location Risk Intelligence https://status.risksuite.munichre.com/ en https://status.risksuite.munichre.com/incident/900666 Sun, 28 Jun 2026 08:00:00 -0000 https://status.risksuite.munichre.com/incident/900666#c23191b1ddf97634171150c872ad8d034c7982598ffbc2b09768286371c1b0d8 Please be informed about the planned downtime of CIAM services due to maintenance. This downtime is expected on Sunday, June 28 from 10:00 to 14:00 CEST. https://status.risksuite.munichre.com/ Tue, 09 Jun 2026 22:02:13 +0000 https://status.risksuite.munichre.com/#f6035cd5e92a4676ece94315ea6a114ce1b68c4b8f7c70a0ff11850ca931838e LRI General Availability recovered https://status.risksuite.munichre.com/ Tue, 09 Jun 2026 22:02:12 +0000 https://status.risksuite.munichre.com/#27540f72bc893a18bc2e16c000481485a8a84e416d2bf8fa7e5fc9e1924e06dd Geocoding Service recovered https://status.risksuite.munichre.com/ Tue, 09 Jun 2026 21:53:13 +0000 https://status.risksuite.munichre.com/#27540f72bc893a18bc2e16c000481485a8a84e416d2bf8fa7e5fc9e1924e06dd Geocoding Service went down https://status.risksuite.munichre.com/ Tue, 09 Jun 2026 21:53:13 +0000 https://status.risksuite.munichre.com/#f6035cd5e92a4676ece94315ea6a114ce1b68c4b8f7c70a0ff11850ca931838e LRI General Availability went down https://status.risksuite.munichre.com/ Tue, 09 Jun 2026 21:32:13 +0000 https://status.risksuite.munichre.com/#eb87a27f2e6f8b22a3406ed9716790ceea4ebcacefe51f1c3ebf1d484c048fcd Geocoding Service recovered https://status.risksuite.munichre.com/ Tue, 09 Jun 2026 21:32:13 +0000 https://status.risksuite.munichre.com/#086f15fdad7e314eb13c35cea97e75e5e3566f8e79fe4b85b4bc3f5ac2338b22 LRI General Availability recovered https://status.risksuite.munichre.com/ Tue, 09 Jun 2026 21:23:13 +0000 https://status.risksuite.munichre.com/#086f15fdad7e314eb13c35cea97e75e5e3566f8e79fe4b85b4bc3f5ac2338b22 LRI General Availability went down https://status.risksuite.munichre.com/ Tue, 09 Jun 2026 21:23:13 +0000 https://status.risksuite.munichre.com/#eb87a27f2e6f8b22a3406ed9716790ceea4ebcacefe51f1c3ebf1d484c048fcd Geocoding Service went down https://status.risksuite.munichre.com/ Mon, 08 Jun 2026 06:26:27 +0000 https://status.risksuite.munichre.com/#e03db9baf81dcdc69ed15955f1dfc51cbcc7d533a74fb0bec798594b1ee822e2 LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Fri, 05 Jun 2026 02:12:06 +0000 https://status.risksuite.munichre.com/#afeb98ec89659303e43796466f52f37d1a6bf63fef0e7b1fe6dfb5902c16b30a API recovered https://status.risksuite.munichre.com/ Fri, 05 Jun 2026 02:12:05 +0000 https://status.risksuite.munichre.com/#8a91edc3ebf737595f95bda6ffdf50eaa83dff26c45d1e0b18d283b3009243f7 LRI General Availability recovered https://status.risksuite.munichre.com/ Fri, 05 Jun 2026 02:03:35 +0000 https://status.risksuite.munichre.com/#afeb98ec89659303e43796466f52f37d1a6bf63fef0e7b1fe6dfb5902c16b30a API went down https://status.risksuite.munichre.com/ Fri, 05 Jun 2026 02:03:35 +0000 https://status.risksuite.munichre.com/#8a91edc3ebf737595f95bda6ffdf50eaa83dff26c45d1e0b18d283b3009243f7 LRI General Availability went down https://status.risksuite.munichre.com/ Fri, 05 Jun 2026 00:13:59 +0000 https://status.risksuite.munichre.com/#e03db9baf81dcdc69ed15955f1dfc51cbcc7d533a74fb0bec798594b1ee822e2 LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Thu, 04 Jun 2026 14:01:13 +0000 https://status.risksuite.munichre.com/#65c2f6bebe68f74f532b708e062f38a53bb9df5ab2cf0e3fd9e3548ed68069fe Geocoding Service recovered https://status.risksuite.munichre.com/ Thu, 04 Jun 2026 14:01:13 +0000 https://status.risksuite.munichre.com/#d28a0de703cb64f3c0bc14a915701c905ba08ac89a6762dcedb7ce4f7d1a9ac8 LRI General Availability recovered https://status.risksuite.munichre.com/ Thu, 04 Jun 2026 13:53:12 +0000 https://status.risksuite.munichre.com/#d28a0de703cb64f3c0bc14a915701c905ba08ac89a6762dcedb7ce4f7d1a9ac8 LRI General Availability went down https://status.risksuite.munichre.com/ Thu, 04 Jun 2026 13:53:12 +0000 https://status.risksuite.munichre.com/#65c2f6bebe68f74f532b708e062f38a53bb9df5ab2cf0e3fd9e3548ed68069fe Geocoding Service went down https://status.risksuite.munichre.com/ Wed, 03 Jun 2026 19:01:13 +0000 https://status.risksuite.munichre.com/#9de39f8539fdfb1756e6e91acfae420cf9d561e09306caacbfcf930c3c397edb LRI General Availability recovered https://status.risksuite.munichre.com/ Wed, 03 Jun 2026 19:01:12 +0000 https://status.risksuite.munichre.com/#97f4bb8fb0d2867ec6134c8676f43ee5815d3d1c59639a5b9bde40f29f81373d Geocoding Service recovered https://status.risksuite.munichre.com/ Wed, 03 Jun 2026 18:53:13 +0000 https://status.risksuite.munichre.com/#97f4bb8fb0d2867ec6134c8676f43ee5815d3d1c59639a5b9bde40f29f81373d Geocoding Service went down https://status.risksuite.munichre.com/ Wed, 03 Jun 2026 18:53:13 +0000 https://status.risksuite.munichre.com/#9de39f8539fdfb1756e6e91acfae420cf9d561e09306caacbfcf930c3c397edb LRI General Availability went down https://status.risksuite.munichre.com/ Wed, 03 Jun 2026 18:33:12 +0000 https://status.risksuite.munichre.com/#7c94ece7d142067808dce57aeed54bc58b6d59a41120690dff626a2061f61034 LRI General Availability recovered https://status.risksuite.munichre.com/ Wed, 03 Jun 2026 18:33:12 +0000 https://status.risksuite.munichre.com/#e0c9e682145e18bf84e169a6811b07a656a79fc058ab87a32b3b3e726aed599c Geocoding Service recovered https://status.risksuite.munichre.com/ Wed, 03 Jun 2026 18:23:13 +0000 https://status.risksuite.munichre.com/#7c94ece7d142067808dce57aeed54bc58b6d59a41120690dff626a2061f61034 LRI General Availability went down https://status.risksuite.munichre.com/ Wed, 03 Jun 2026 18:23:13 +0000 https://status.risksuite.munichre.com/#e0c9e682145e18bf84e169a6811b07a656a79fc058ab87a32b3b3e726aed599c Geocoding Service went down https://status.risksuite.munichre.com/ Tue, 02 Jun 2026 20:53:58 +0000 https://status.risksuite.munichre.com/#eafc2c9eeb07ed1114800bb9cfedd9688ca324ce05797c97de955107db6352e8 VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Tue, 02 Jun 2026 19:05:57 +0000 https://status.risksuite.munichre.com/#eafc2c9eeb07ed1114800bb9cfedd9688ca324ce05797c97de955107db6352e8 VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Fri, 29 May 2026 06:53:57 +0000 https://status.risksuite.munichre.com/#99847c22eadc2870394bb265bf8351fe54a034b32857b8d78fb19a14b6988881 VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Fri, 29 May 2026 05:06:28 +0000 https://status.risksuite.munichre.com/#99847c22eadc2870394bb265bf8351fe54a034b32857b8d78fb19a14b6988881 VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Sat, 16 May 2026 16:53:57 +0000 https://status.risksuite.munichre.com/#d1520b983a49477d0e6fd6c794ba19bd24fc8ff14e58839acd297f4a345310c0 VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Sat, 16 May 2026 05:05:57 +0000 https://status.risksuite.munichre.com/#d1520b983a49477d0e6fd6c794ba19bd24fc8ff14e58839acd297f4a345310c0 VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Sun, 10 May 2026 14:53:57 +0000 https://status.risksuite.munichre.com/#f7f7a30c8b13fb5cb6b7a5f5ab845d58ff85c4bf77db0d5482e68f0e80ed23ea VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Sun, 10 May 2026 13:05:57 +0000 https://status.risksuite.munichre.com/#f7f7a30c8b13fb5cb6b7a5f5ab845d58ff85c4bf77db0d5482e68f0e80ed23ea VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Thu, 07 May 2026 08:54:27 +0000 https://status.risksuite.munichre.com/#e26c9931ee51016e6c1f2f2a786366b5014d2b8c656d308ac5196ee571873d86 VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Thu, 07 May 2026 07:06:27 +0000 https://status.risksuite.munichre.com/#e26c9931ee51016e6c1f2f2a786366b5014d2b8c656d308ac5196ee571873d86 VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Thu, 07 May 2026 03:19:25 +0000 https://status.risksuite.munichre.com/#8721119e2cb267705d58f5e2fd22ab2ad7bd30244ac8d9ed80bcdf527fabf3f1 LRI General Availability recovered https://status.risksuite.munichre.com/ Thu, 07 May 2026 03:19:25 +0000 https://status.risksuite.munichre.com/#89b5ae53cee249a84a5700dadde4fce282aa1f976dae3ac1d05ae826853e2a9f API recovered https://status.risksuite.munichre.com/ Thu, 07 May 2026 03:09:55 +0000 https://status.risksuite.munichre.com/#8721119e2cb267705d58f5e2fd22ab2ad7bd30244ac8d9ed80bcdf527fabf3f1 LRI General Availability went down https://status.risksuite.munichre.com/ Thu, 07 May 2026 03:09:55 +0000 https://status.risksuite.munichre.com/#89b5ae53cee249a84a5700dadde4fce282aa1f976dae3ac1d05ae826853e2a9f API went down https://status.risksuite.munichre.com/ Wed, 29 Apr 2026 20:54:27 +0000 https://status.risksuite.munichre.com/#91a18f8a8ff77cbdb1a20e936d94a2207ba5e5c785dacab51203aee9ae602645 VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Wed, 29 Apr 2026 19:06:27 +0000 https://status.risksuite.munichre.com/#91a18f8a8ff77cbdb1a20e936d94a2207ba5e5c785dacab51203aee9ae602645 VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Tue, 28 Apr 2026 20:53:57 +0000 https://status.risksuite.munichre.com/#068f0b5dfd086cd7817d8330708534d00635ac966455c78aefb25e53528488da VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Tue, 28 Apr 2026 19:06:27 +0000 https://status.risksuite.munichre.com/#068f0b5dfd086cd7817d8330708534d00635ac966455c78aefb25e53528488da VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Tue, 28 Apr 2026 01:00:42 +0000 https://status.risksuite.munichre.com/#3f6ed3f91a52bd4eabee1bc4c8525395563835d902eb9c9f4d4c9ebc87959193 LRI General Availability recovered https://status.risksuite.munichre.com/ Tue, 28 Apr 2026 01:00:42 +0000 https://status.risksuite.munichre.com/#909c0d1957b2ec804d38ea82ea6b4ed87927001720bc036b6e40037dab39ae7c Geocoding Service recovered https://status.risksuite.munichre.com/ Tue, 28 Apr 2026 00:51:12 +0000 https://status.risksuite.munichre.com/#3f6ed3f91a52bd4eabee1bc4c8525395563835d902eb9c9f4d4c9ebc87959193 LRI General Availability went down https://status.risksuite.munichre.com/ Tue, 28 Apr 2026 00:51:12 +0000 https://status.risksuite.munichre.com/#909c0d1957b2ec804d38ea82ea6b4ed87927001720bc036b6e40037dab39ae7c Geocoding Service went down https://status.risksuite.munichre.com/ Tue, 28 Apr 2026 00:50:31 +0000 https://status.risksuite.munichre.com/#2844b5bf9d3092f0a431ab5d4e89e02f37d9546f0057878b5eda3c40604a1710 API recovered https://status.risksuite.munichre.com/ Tue, 28 Apr 2026 00:50:30 +0000 https://status.risksuite.munichre.com/#f28856c616a97556dd6daf36eab5031ffa01cbea4e1033598172e412ee63e346 LRI General Availability recovered https://status.risksuite.munichre.com/ Tue, 28 Apr 2026 00:46:31 +0000 https://status.risksuite.munichre.com/#f28856c616a97556dd6daf36eab5031ffa01cbea4e1033598172e412ee63e346 LRI General Availability went down https://status.risksuite.munichre.com/ Tue, 28 Apr 2026 00:46:30 +0000 https://status.risksuite.munichre.com/#2844b5bf9d3092f0a431ab5d4e89e02f37d9546f0057878b5eda3c40604a1710 API went down https://status.risksuite.munichre.com/ Mon, 27 Apr 2026 16:11:57 +0000 https://status.risksuite.munichre.com/#4f969c3e024bbe70346e71425863760f0654e5a5002887b01d2d8d7d176709b1 LRI On-Demand General Availability recovered https://status.risksuite.munichre.com/ Mon, 27 Apr 2026 15:15:57 +0000 https://status.risksuite.munichre.com/#4f969c3e024bbe70346e71425863760f0654e5a5002887b01d2d8d7d176709b1 LRI On-Demand General Availability went down https://status.risksuite.munichre.com/ Sat, 25 Apr 2026 20:53:58 +0000 https://status.risksuite.munichre.com/#ea88815c0792938871a799653dec8b620706150f711c9b92846b4ba72297fc9b VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Sat, 25 Apr 2026 19:05:57 +0000 https://status.risksuite.munichre.com/#ea88815c0792938871a799653dec8b620706150f711c9b92846b4ba72297fc9b VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Tue, 21 Apr 2026 20:53:57 +0000 https://status.risksuite.munichre.com/#bffeaf584610eb1805415be83508359811e2fb9bc69fd608b74a198dd7fdcf37 VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Tue, 21 Apr 2026 19:05:58 +0000 https://status.risksuite.munichre.com/#bffeaf584610eb1805415be83508359811e2fb9bc69fd608b74a198dd7fdcf37 VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Thu, 16 Apr 2026 20:53:58 +0000 https://status.risksuite.munichre.com/#d3ccec725d3c35e2091021250cc3876183898e3180225b8cb95af93bc2a5ab04 VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Thu, 16 Apr 2026 19:05:58 +0000 https://status.risksuite.munichre.com/#d3ccec725d3c35e2091021250cc3876183898e3180225b8cb95af93bc2a5ab04 VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Mon, 13 Apr 2026 20:53:57 +0000 https://status.risksuite.munichre.com/#2685846c9e62263399b5cc91c9921f7d86c44f5ea7915d6f4a44203c51bf750f VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Mon, 13 Apr 2026 19:06:27 +0000 https://status.risksuite.munichre.com/#2685846c9e62263399b5cc91c9921f7d86c44f5ea7915d6f4a44203c51bf750f VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Sat, 11 Apr 2026 21:42:06 +0000 https://status.risksuite.munichre.com/#19b77ca0cde92311e4f02fd3a922b21958ec986843c4894287398f785bcd2de6 API recovered https://status.risksuite.munichre.com/ Sat, 11 Apr 2026 21:42:06 +0000 https://status.risksuite.munichre.com/#40295ba89ff2d9978331a8b96f082d30f095dd22d983431490289ef7c69f794d LRI General Availability recovered https://status.risksuite.munichre.com/ Sat, 11 Apr 2026 21:34:05 +0000 https://status.risksuite.munichre.com/#40295ba89ff2d9978331a8b96f082d30f095dd22d983431490289ef7c69f794d LRI General Availability went down https://status.risksuite.munichre.com/ Sat, 11 Apr 2026 21:34:05 +0000 https://status.risksuite.munichre.com/#19b77ca0cde92311e4f02fd3a922b21958ec986843c4894287398f785bcd2de6 API went down https://status.risksuite.munichre.com/ Thu, 09 Apr 2026 10:00:43 +0000 https://status.risksuite.munichre.com/#dc56daa9ce42ffe7eb72b130c4a836281716c9b97f5331c473a06e2dcfb7a808 Geocoding Service recovered https://status.risksuite.munichre.com/ Thu, 09 Apr 2026 10:00:43 +0000 https://status.risksuite.munichre.com/#a11f76d434e3be63728d44a2af0283ea259005677b9df51c477f14c8a059572b LRI General Availability recovered https://status.risksuite.munichre.com/ Thu, 09 Apr 2026 09:53:12 +0000 https://status.risksuite.munichre.com/#a11f76d434e3be63728d44a2af0283ea259005677b9df51c477f14c8a059572b LRI General Availability went down https://status.risksuite.munichre.com/ Thu, 09 Apr 2026 09:53:12 +0000 https://status.risksuite.munichre.com/#dc56daa9ce42ffe7eb72b130c4a836281716c9b97f5331c473a06e2dcfb7a808 Geocoding Service went down https://status.risksuite.munichre.com/ Mon, 06 Apr 2026 20:53:58 +0000 https://status.risksuite.munichre.com/#bde21345fda8d7e44b029cfa092c4f376bce1dbfbf8973a3a70e8e4d01c797ed VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Mon, 06 Apr 2026 19:05:57 +0000 https://status.risksuite.munichre.com/#bde21345fda8d7e44b029cfa092c4f376bce1dbfbf8973a3a70e8e4d01c797ed VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Tue, 31 Mar 2026 20:54:27 +0000 https://status.risksuite.munichre.com/#c17a4fb3512a4315f347d5a02c9f2bdaf2b8f4bc2cc9fb986537ee17caab2227 VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Tue, 31 Mar 2026 19:06:27 +0000 https://status.risksuite.munichre.com/#c17a4fb3512a4315f347d5a02c9f2bdaf2b8f4bc2cc9fb986537ee17caab2227 VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Thu, 26 Mar 2026 04:16:42 +0000 https://status.risksuite.munichre.com/#ec6122a36546b21fbecbcb5378595959329a64004cd23d5376967aa883a9509c Geocoding Service recovered https://status.risksuite.munichre.com/ Thu, 26 Mar 2026 04:16:42 +0000 https://status.risksuite.munichre.com/#dccd579d7190b960d4e6338e5ee542b4d93a07a8a364b6b4e35d0035163f46fe LRI General Availability recovered https://status.risksuite.munichre.com/ Thu, 26 Mar 2026 04:08:12 +0000 https://status.risksuite.munichre.com/#dccd579d7190b960d4e6338e5ee542b4d93a07a8a364b6b4e35d0035163f46fe LRI General Availability went down https://status.risksuite.munichre.com/ Thu, 26 Mar 2026 04:08:12 +0000 https://status.risksuite.munichre.com/#ec6122a36546b21fbecbcb5378595959329a64004cd23d5376967aa883a9509c Geocoding Service went down https://status.risksuite.munichre.com/ Thu, 26 Mar 2026 02:16:13 +0000 https://status.risksuite.munichre.com/#0b5f6088b6017bcca817f02cfa240b355691df87531d465b3206270908b17493 LRI General Availability recovered https://status.risksuite.munichre.com/ Thu, 26 Mar 2026 02:16:12 +0000 https://status.risksuite.munichre.com/#8b8a7ad76f8f686dcb69e740c694755747e9f66e0cbc05098ec1d43152d96cb0 Geocoding Service recovered https://status.risksuite.munichre.com/ Thu, 26 Mar 2026 02:08:15 +0000 https://status.risksuite.munichre.com/#8b8a7ad76f8f686dcb69e740c694755747e9f66e0cbc05098ec1d43152d96cb0 Geocoding Service went down https://status.risksuite.munichre.com/ Thu, 26 Mar 2026 02:08:13 +0000 https://status.risksuite.munichre.com/#0b5f6088b6017bcca817f02cfa240b355691df87531d465b3206270908b17493 LRI General Availability went down https://status.risksuite.munichre.com/ Wed, 25 Mar 2026 08:46:13 +0000 https://status.risksuite.munichre.com/#894f81e8e263c2cc2b7f0f0a4f9ae136843a19df8d894bc9a524a170944d409d LRI General Availability recovered https://status.risksuite.munichre.com/ Wed, 25 Mar 2026 08:46:12 +0000 https://status.risksuite.munichre.com/#b664418de9715c9e2bee7bab622e92cc4402029fe6b7c1d4403c2a9e99758c82 Geocoding Service recovered https://status.risksuite.munichre.com/ Wed, 25 Mar 2026 08:38:13 +0000 https://status.risksuite.munichre.com/#894f81e8e263c2cc2b7f0f0a4f9ae136843a19df8d894bc9a524a170944d409d LRI General Availability went down https://status.risksuite.munichre.com/ Wed, 25 Mar 2026 08:38:12 +0000 https://status.risksuite.munichre.com/#b664418de9715c9e2bee7bab622e92cc4402029fe6b7c1d4403c2a9e99758c82 Geocoding Service went down https://status.risksuite.munichre.com/ Tue, 24 Mar 2026 04:54:28 +0000 https://status.risksuite.munichre.com/#4b67edcc24243bd55c470bf98b34ea994f61d086baefaedf21a2bba794f8dfe6 VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Tue, 24 Mar 2026 03:05:57 +0000 https://status.risksuite.munichre.com/#4b67edcc24243bd55c470bf98b34ea994f61d086baefaedf21a2bba794f8dfe6 VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/ Wed, 18 Mar 2026 06:54:28 +0000 https://status.risksuite.munichre.com/#551445a937d706e6024df19e046c993ac072d33f317f5c09770aedbff2df5027 VAT Number Validation (for EU customers) recovered https://status.risksuite.munichre.com/ Wed, 18 Mar 2026 05:06:27 +0000 https://status.risksuite.munichre.com/#551445a937d706e6024df19e046c993ac072d33f317f5c09770aedbff2df5027 VAT Number Validation (for EU customers) went down https://status.risksuite.munichre.com/incident/753928 Wed, 29 Oct 2025 22:38:00 -0000 https://status.risksuite.munichre.com/incident/753928#ce68e7494efafd932e954eb847233e3e670cc4c05205aa280c8ca8f217240cfa All services are now fully operational. Due to global Microsoft network issues, our services were unavailable between 16:45 and 21:25 CET. We would like to apologize for any inconvenience caused. https://status.risksuite.munichre.com/incident/753928 Wed, 29 Oct 2025 19:35:00 -0000 https://status.risksuite.munichre.com/incident/753928#aaba3893f77426d70f33f858eccc28c70b7ccbd1482423194cf4deaf2d5f4c91 At 8:31 p.m. CET, services are recovering. It may take a little longer in some regions until everything is accessible again. Microsoft restored the last valid configurations, thereby restoring services. We are awaiting the root cause analysis from Microsoft. Here's the full statement: "We initiated the deployment of our ‘last known good’ configuration, which has now successfully been completed. Customers may have begun to see initial signs of recovery. We are currently recovering nodes and routing traffic through healthy nodes, and as we make progress in this workstream, customers will continue to see improvement. Customer configuration changes will remain temporarily blocked while we continue mitigation efforts. We will notify customers once this block has been lifted. Some customers may also have experienced issues accessing the Azure management portal. We have failed the portal away from AFD to mitigate these access issues. Customers should now be able to access the Azure portal directly, and while most portal extensions are functioning as expected, a small number of endpoints (e.g., Marketplace) may still experience intermittent loading problems. At this stage, we anticipate full mitigation within the next four hours as we continue to recover nodes. This means we expect recovery to happen by 23:20 UTC on 29 October 2025. We will provide another update on our progress within two hours, or sooner if warranted. Although we are seeing signs of recovery and have an estimated timeline, customers may also consider implementing failover strategies using Azure Traffic Manager to redirect traffic from Azure Front Door to their origin servers as an interim measure." https://status.risksuite.munichre.com/incident/753928 Wed, 29 Oct 2025 17:39:00 -0000 https://status.risksuite.munichre.com/incident/753928#b15d9a6344057c5371f0f13df0c21737508e07713da6866f42738c6da207150b We do not have an Estimated Time of Arrival (ETA) for when the services are online again, but we will update this communication when we receive further information from Microsoft. Microsoft is working on this issue as a matter of the highest priority. https://azure.status.microsoft/de-de/status https://status.risksuite.munichre.com/incident/753928 Wed, 29 Oct 2025 17:06:00 -0000 https://status.risksuite.munichre.com/incident/753928#a15d9adce69f85f4f3541315a279c87e2d888dd11db6964895a579ef77c20120 From approximately 16:00 UTC onwards, we started to experience issues with Azure Front Door, resulting in some services becoming unavailable. Consequently, customers may have difficulty accessing our platform. More information on the global MS Azure outage can be found here: https://azure.status.microsoft.com/de-de/status. https://status.risksuite.munichre.com/incident/720379 Fri, 17 Oct 2025 16:00:00 -0000 https://status.risksuite.munichre.com/incident/720379#7926f42dc663d18ebd36d8c450d6fed602d94a9bc3f6d091d96021bd2b526e09 Please be informed that Location Risk Intelligence Platform will be temporarily unavailable due to scheduled maintenance work and Disaster Recovery testing. Maintenance window: - Start: Friday, 17 October 2025 at 18:00 CET - End: Sunday, 19 October 2025 at 23:00 CET During this period, access to the platform will be restricted and downtimes are expected. https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 07:10:00 -0000 https://status.risksuite.munichre.com/incident/530890#ac1e139ee9b25191ec5574330485faa500265884a489ba3a0bf862756855191a ##Root Cause A bug introduced in our latest release caused database connections to close incorrectly. Around 1:10 am CET on March 12, this triggered a failure in new database connections and led to a crash of our backend services. ##Resolution All services were fully restored by 8:10 am CET following a manual restart. We deployed an emergency hotfix to resolve the underlying issue and have enhanced our monitoring to detect similar problems more quickly in the future. **We appreciate your understanding and apologize for any disruptions caused.** https://status.risksuite.munichre.com/incident/530890 Wed, 12 Mar 2025 00:35:00 -0000 https://status.risksuite.munichre.com/incident/530890#6593e880467fcb8b450a151a4f5dae33fd4efa54cd05cfaa811a60685a5012b4 ##Incident Summary From 1:36 am CET on March 12, our platform experienced an unexpected outage. Services were unavailable during this period. We sincerely regret any inconvenience caused. https://status.risksuite.munichre.com/incident/523605 Thu, 06 Mar 2025 16:00:00 -0000 https://status.risksuite.munichre.com/incident/523605#b2dd3ed79c9599aeb3563a6c68ce19254ca6578a74fe7ed68bdef33468d3f3a3 We are carrying out some necessary security measures at short notice. https://status.risksuite.munichre.com/incident/510381 Sat, 22 Feb 2025 07:00:54 -0000 https://status.risksuite.munichre.com/incident/510381#af43d80bb8a8ed3cf5e61e0f997991cab07ebaa1c8b3bfb0cc4e921ccf6559fe Please be informed that we plan to execute a Disaster Recovery Test. It will take place from Feb 22, 2025, 8:00 AM until Feb 23, 2025, 5:00 PM CET. The estimated timeslot for CIAM will be following (subject to change): - Failover Feb 22, 2025, 8:30 AM - 9:00 AM (same day) - Failback Feb 23, 2025, 8:30 AM - 9:00 AM (same day) https://status.risksuite.munichre.com/incident/425195 Sun, 08 Sep 2024 06:00:00 -0000 https://status.risksuite.munichre.com/incident/425195#1a18a5108f475e9966bee0179183884388410f3a9d00c567b2c06bbab20b5ccc Please be informed about the planned downtime of CIAM services due to maintenance. This downtime is expected on Sunday, September 8th between 8 AM and 10 AM CEST. https://status.risksuite.munichre.com/incident/389251 Sat, 20 Jul 2024 04:00:00 -0000 https://status.risksuite.munichre.com/incident/389251#d9c25054b077f4fb9f9bb08f9990a3226a4354c1ab334d0f1c44a154cf8f1c03 Please be informed about planned IT maintenance in Munich North. This maintenance will take place from Saturday, July 20 till Sunday, July 21, 20:30 (CEST). During this period, some interruptions in performance can occur. https://status.risksuite.munichre.com/incident/356622 Sat, 04 May 2024 08:05:00 -0000 https://status.risksuite.munichre.com/incident/356622#78cbf6ce3dceb56e99d807237c5274d8d1aaad79207c0cd2448a4be8dce73753 Please be informed about the planned IT maintenance in Munich West 5, from Saturday 4th of May until Sunday 5th of May 20:30 (CEST). During this period, some interruptions in performance can occur. https://status.risksuite.munichre.com/incident/176018 Fri, 04 Aug 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/176018#dd4f55a0ca31a316739ca01fc087aa23a9f24cb898c8a3cf853a37ce4d6d768f Planned maintenance, there could be point failures of the individual services. https://status.risksuite.munichre.com/incident/189456 Fri, 12 May 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/189456#3d7ea0f5a5f2274a61ecf1eda7f22c5e6462372b4b93c18555419a46abe3f11b Planned maintenance, there could be point failures of the individual services. https://status.risksuite.munichre.com/incident/176017 Sun, 16 Apr 2023 21:59:00 -0000 https://status.risksuite.munichre.com/incident/176017#42c41ad9a2e859bc28d1f98d1f43ed1f8df55a92ee2d3b0f85fc4fb9b93f2435 Maintenance completed https://status.risksuite.munichre.com/incident/176017 Fri, 14 Apr 2023 22:00:00 -0000 https://status.risksuite.munichre.com/incident/176017#8044ef9c4dde3b8be20a5ea0748e69f6be65ee5516fa3419582542298a48f116 Planned maintenance, there could be point failures of the individual services.