Previous incidents

Please be notified about the downtime of CIAM services (login, APIs, invitations etc.) due to the network software upgrade.

Systems affected: West Europe and East US environments across both SafeHarbour and OneCloud.

The upgrade is planned for Saturday, 25 November.
Outage window: 8:30 - 9:30 AM CET.

Expected downtime is about 15 mins.

Please be notified about potential downtime of MR CIAM services.

Sunday, 29th Oct 2023 on the US East Azure instance at 6 A.M. EST / 12 P.M. CET.

Expected downtime is 5 mins.

Please be notified that there is a potential downtime period coming that impact API Management Platform.

Sunday October 22nd - change starting at 06:00 EST/12:00 CET/11:00 UK/15:30 IST

Expected downtime is maximum of 90 minutes.

Please be notified that there is a potential downtime period coming that impact API Management Platform and CIAM login.

Sunday October 15th - change starting at 06:00 EST/12:00 CET/11:00 UK/15:30 IST

Expected downtime is maximum of 90minutes.