Root Cause
A bug introduced in our latest release caused database connections to close incorrectly. Around 1:10 am CET on March 12, this triggered a failure in new database connections and led to a crash of our backend services.
Resolution
All services were fully restored by 8:10 am CET following a manual restart. We deployed an emergency hotfix to resolve the underlying issue and have enhanced our monitoring to detect similar problems more quickly in the future.
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